Tracking Order
How can I track my order?
You can track your order by logging into your account and navigating to the "Order History" section. Find your order and click on the tracking number provided.
When will I receive my tracking information?
Tracking information is usually provided within 1-2 business days after your order has been shipped. An email notification will be sent with the tracking details.
Is real-time tracking available?
Yes, real-time tracking is available for most orders. Click on the provided tracking number to view the current status and location of your package.
What should I do if the tracking information is not updating?
Occasionally, there may be a delay in tracking updates. If there's no movement for an extended period, please contact our customer service for assistance.
Can I change my delivery address after the order is shipped?
We cannot guarantee that address changes will be successful after shipment. If the order status is Fulfilled (and you have received a shipping confirmation email), an address change will incur a $30 fee. Please note, this fee will be charged regardless of whether the address change is successful.
You can track your order by logging into your account and navigating to the "Order History" section. Find your order and click on the tracking number provided.
When will I receive my tracking information?
Tracking information is usually provided within 1-2 business days after your order has been shipped. An email notification will be sent with the tracking details.
Is real-time tracking available?
Yes, real-time tracking is available for most orders. Click on the provided tracking number to view the current status and location of your package.
What should I do if the tracking information is not updating?
Occasionally, there may be a delay in tracking updates. If there's no movement for an extended period, please contact our customer service for assistance.
Can I change my delivery address after the order is shipped?
We cannot guarantee that address changes will be successful after shipment. If the order status is Fulfilled (and you have received a shipping confirmation email), an address change will incur a $30 fee. Please note, this fee will be charged regardless of whether the address change is successful.